The AI support platform for guest-focused teams
Unify your support channels, automate your messaging, and build a knowledge base that grows with you.
Trusted by 22,000+ hospitality operations
Bring everything intoone organized platform.
"We manage all emails sent to info@canbnb.co from HostAI without switching platforms."
Jo-Anne Q.
Process and Communication Manager | Canbnb
"Our team handles WhatsApp messages from guests and owners from HostAI."
Paul T.
Operations Director | Silkhaus
"I love that it connects to my Slack to alert me about urgent messages that need action."
Tyler H.
CEO | StellarDweller
"HostAI is the first thing we check each day to respond to all our Airbnb messages."
Rachel J.
Operations Manager | Koze Rentals
"We have year's worth of Notion pages right at our team’s fingertips."
Rod R.
Partner | VaHouse
"HostAI pulls all the data from our PMS: our saved replies, custom fields, and listing info."
Chrissy R.
Director of Hospitality | Beckon Homes
“The property docs in our Google drive now fuel our knowledge base in HostAI.”
Dan W.
Co-Founder | Moxxi Property
“All of the data from our Excel sheets are organized and searchable within HostAI. ”
Iuliia R.
Operations Manager | Arbio
Build your inbox,powered by your AI
Flexible to the way you work, handle every interaction confidently—from first contact to final resolution.
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AI Messaging
Let AI handle repetitive messages so your team can focus on what matters most.
Flexible Inboxes
Create dedicated inboxes for each area of your operation, complete with custom tools to support all contacts effectively.
Conversation Tags
Use AI to tag and prioritize important messages for your team.
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Task Creation
Automatically convert messages and reviews into tasks. Assign them to team members, set due dates, and track the progress from creation to completion.
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Smart Search
Search across your company’s data sources to find exactly what you need, instantly.
Upsells
Identify gaps in your calendar and fill them at scale with upsells personalized to every guest.
Work together to resolve issues fast
Expand your team's reach with collaboration workflows built to keep everyone focused and aligned.
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Multi-Player
Streamline collaboration in real-time with all of your team in one place.
Notes
Discuss issues in context, coordinate across departments, and move fast.
Assigning
Review and assign incoming issues, requests, and other unplanned work.
Insights
Track resolution times, response quality, and progress over time.
"We previously had 12 virtual assistants performing tasks of messages, phone call, triage, updating listings and so on. We've managed to shrink our labour footprint to 4 virtual assistants. These guys know how to ship features...fast."
Darren M.
MyEasyBnb | 190 Properties
"HostAI has transformed our business and operations. We have improved our response times and message quality. The best solution. No question."
Jordan L.
Haven Vacations | 248 Properties
"A lifesaver! My response time is way faster now and guests are happy. It's customizable and able to answer to common questions so I don't have to repeat the same thing over and over."
Tyler H.
StellarDweller | 86 Listings
“Within 30 days of integrating, HostAI is already handling over 80% of our guest communication. I highly recommend."
Al S.
Rather Be Properties | 41 Listings
"We used to spend so much time resolving miscommunications across multiple systems. They've built a suite of tools that does it all. Working with the team has been a standout."
Sergiu L.
Qult | 21 Listings
